JIGOG ('JIGOG', JIGOG.com, 'Site', 'we', 'us') provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). These terms of use (the "Terms of Use") govern your use of the Site, both as a casual visitor and as a registered user. In addition, when you use any JIGOG service (e.g., Doctor Search, Book Appointment, Book Token, telephonic inquiry ,SMS, Email and other service), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference.BY USING THE SITE, AND/OR BY REGISTERING WITH US, YOU SIGNIFY THAT YOU AGREE TO THESE TERMS OF USE, including that you consent to the information practices disclosed in JIGOG Privacy Policy. JIGOG reserves the right to change this Site and these terms and conditions at any time without any prior notice or information to viewer or registered users. JIGOG reserves all right to add or remove any service at any time without notifying viewer or registered users. JIGOG retains the right to deny access to anyone who we believe has violated any of these Terms of Use. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

1. We are not a medical practitioner or provide medical advice

The Information that you obtain or receive from JIGOG, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Site are for informational and logistical purposes only. THE INFORMATION PROVIDED ON THE SITE IS NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A QUALIFIED HEALTH CARE PROFESSIONAL. DO NOT USE THE SITE FOR EMERGENCY MEDICAL NEEDS. YOUR USE OF INFORMATION PROVIDED ON THE SITE IS SOLELY AT YOUR OWN RISK. NOTHING STATED OR POSTED ON THE SITE OR AVAILABLE THROUGH ANY SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE. We do not recommend or endorse any specific tests, physicians, procedures, opinions, or other information that may appear on the Site. If you rely on any of the Information provided by the Site, you do so solely at your own risk. Any of information or suggestion or treatment or prescription provided by doctor on our site not owned and regulated by JIGOG, if you rely on any such information then its solely on your own risk.

2. Contents Posted on Site

You are responsible for any notes, messages, e-mails, postings, photos, profiles, opinions, ideas, images or other materials or information posted or transmitted to the Sites (collectively, "Content"). Such Content will become the property of JIGOG throughout the universe. JIGOG shall be entitled to, consistent with our Privacy Policy, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include Content you provide. You agree that any Content you post may be used by JIGOG, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and you are not entitled to any payment or other compensation for such use.

3. No Contractual or Professional Relationship

BY USING THE SERVICES OF JIGOG, NO CONTRACTUAL OR PROFESSIONAL RELATIONSHIP IS CREATED BETWEEN THE PATIENT AND THE HEALTHCARE PROVIDER OR DOCTOR OR CLINIC. JIGOG MAKES EVERY EFFORT TO VALIDATE THE QUALIFICATIONS OF THE MEDICAL PROFESSIONAL, AS WE ASPIRE TO BECOME A SINGLE SOURCE OF QUALITY INFORMATION TO SOURCE NON-EMERGENCY MEDICAL CARE. NEVERTHLESS, WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES WHATSOVERE, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO PROFESSIONAL QUALIFICATIONS, EXPERTISE, QUALITY OF WORK OR OTHER INFORMATION HEREIN. FURTHER WE DO NOT IN ANY WAY ENDORSE ANY INDIVIDUAL DESCRIBED HEREIN. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH INFORMATION. We cannot guarantee the availability of any healthcare provider at any particular time. We will not be liable for canceled, delayed or otherwise unfulfilled appointments or any injury resulting there from, or for any other injury resulting from the use of the Site or Services whatsoever. We are not responsible for any injury or wrong medicine or severity of patient caused by improper treatment provided by Healthcare provider. You are strongly advised to perform your own investigation prior to selecting a health care provider including verification of listed credentials and education.

4. Fees and Charges

Even though the JIGOG provides free of charge service to search, book appointments, book token and email service with the healthcare provider, the healthcare provider will charge for the usual consultation and medical services rendered. JIGOG has no control or concern with the fees and costs charged by healthcare professional listed by the site or informed by the call center team. The charges incurred for any medical services rendered by collaborating healthcare professional profiled on the Site will apply and will be entirely your responsibility. In addition, JIGOG has all the rights to levy any penalties for non-standard behavior including consistent ‘No-Shows’. In any case, JIGOG will warn the user for any such impending penalties. This is done to discourage and/or stop any person and/or entity jeopardizing the true intent of our service. JIGOG DOESN’T CHARGES THE HEALTHCARE PROVIDERS FOR THE USE OF OUR SERVICE, SUPPORT AND FUNCTIONALITY. JIGOG DO NOT CHARGE ANY COMMISIONS OR PERCENTAGES FOR GENERATING ANY NEW BUSINESS. Though listing on JIGOG may increase the exposure and accessibility of a healthcare provider, we are not an advertising portal where businesses are listed on a priority driven by the fees paid. Our search and sort functionality is purely driven by the user entered information and the built-in algorithm. WE DO NOT IN ANY WAY ENDORSE ANY INDIVIDUAL DESCRIBED HEREIN. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH INFORMATION.

5. Rules of conduct

  1. You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
  2. JIGOG may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of JIGOG violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.
  3. Any information provided by you on this site shall not be misleading in any way.
  4. You may not post or transmit Content, (even if made in a joking, sarcastic or unintended manner), if it in any way:
    • is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
    • harasses or advocates harassment of another person;
    • involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing or "spamming";
    • promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
    • infringes upon or violates any third party's rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
    • promotes an illegal or unauthorized copy of another person's copyrighted work;
    • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
    • provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
    • contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian);
    • tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or to profiles, blogs, communities, account information, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
    • interferes with another user's usage of the Sites;
    • refers to any website or URL that, in the sole discretion of JIGOG, contains material that is inappropriate for the Sites, contains content that would be prohibited on the Sites, or violates the letter or spirit of these Terms of Use.

  5. You must use the Sites in a manner consistent with any and all applicable laws and regulations. Illegal and/or unauthorized uses of the Sites, including without limitation, collecting user names and/or email addresses of registered members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Sites, are not permitted. This includes the unauthorized interception of the data stream coming from or going into the Sites, as well as attempting to gain unauthorized access to the Sites or exceeding your authorized access.
  6. You may not engage in advertising to, or solicitation of, other users through the Sites to buy or sell any products or services, including, but not limited to services related to the Sites. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Sites. It is also a violation of these Terms of Use to use any information obtained from the Sites in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of the Sites without their prior explicit consent. In order to protect our users from such advertising or solicitation.
  7. You understand that JIGOG has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Sites) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  8. JIGOG reserves the right, but has no obligation, to monitor the materials posted in the public areas of the Site including the Patient recommendations. JIGOG shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of JIGOG, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST IN THE PUBLIC AREAS OF THE SITES AND IN YOUR PRIVATE MESSAGES. Please be advised that Content posted in public areas of the Sites does not necessarily reflect the views of JIGOG. In no event shall JIGOG assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Sites. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.
  9. JIGOG shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
  10. You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

6. Disclaimer Of Warranties And Liability

This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site and/or the call centre are provided by JIGOG "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, JIGOG does not warrant that:
  • This Website and/or the call-centre will be constantly available, or available at all; or
  • The information on this website and/or fetched from the call-centre is complete, true, accurate or non-misleading.

JIGOG will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website. JIGOG does not warrant that this site; information, content, materials, or services included on or otherwise made available to you through this site; their servers; or electronic communication are free of viruses or other harmful components. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. You will be required to enter a valid email and phone number while using our services. By registering your details with us, you consent to be contacted by us via phone calls and / or SMS notifications and/or email. JIGOG will not use your personal information to initiate any promotional emails, phone calls or SMS's.

7. Additional Terms

Certain of the Services on the Site may have additional terms (such as policies, guidelines, and rules) that will further govern your use of that particular Service and supplement these Terms of Use. If you choose to register for or access any such Services, you will be presented with any relevant additional terms and conditions at that time. By using those Services, you agree to comply with such additional guidelines and rules.

8. Changes to These Terms of Use

We may change these Terms of Use at any time, as we reasonably deem appropriate. Upon any change in these Terms of Use, we will post the amended agreement on the Site with notice of the changes. Your continued use of the Site and/or the Services following such notification shall constitute your affirmative acknowledgement of the Terms of Use, the modification and agreement to abide and be bound by the Terms of Use, as amended. If at any time you choose not to accept these Terms of Use, including following receipt of notification of any modifications hereto, then please do not use the Site.

9. Changes to the Services

We may from time to time add new services to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included on the Site, and the users of new services will be governed by these Terms of Use. You agree that JIGOG will not be liable to you or any third party for any suspension or discontinuation of any of the Services.

10. Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Mumbai.

11. Trademark, Copyright and Restriction

This site is controlled and operated by JIGOG private limited. All material on this site, including images, content , illustrations are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on the site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

12. Your Account

You agree that any use on the site is at your own risk and JIGOG is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You are responsible for notifying us if your password has been hacked or stolen. You may notify us by sending an email to info@JIGOG.com.

13. Termination

We may terminate and/or suspend your registration immediately, without notice, if there has been a violation of these Terms of Use or other policies and terms posted on the Site by you or by someone using your Credentials. We may also cancel or suspend your registration for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension. JIGOG shall not be liable to you or any third party for any termination of your access to the Site and/or the Services. Further, you agree not to attempt to use the Site and/or the Services after any such deletion, deactivation or termination. The agreement shall survive any termination or expiration of these Terms of Use.

14. Copyright Complaint

We at JIGOG respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at info@JIGOG.com.

15. Transfer

We may transfer this contract at any time to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. We will post a notice on the Site regarding any change of ownership so that you have the opportunity to discontinue your use of the Site or cancel your registration if you do not wish to continue to use the Site and the Services under the new ownership. You may not assign, transfer or sub-license these Terms of Use to anyone else and any attempt to do so in violation of this section shall be null and void.

16. Our Contact

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to info@JIGOG.com.


JIGOG is committed to respecting the privacy rights of our customers, visitors, and other users of our services provided via our website and/or call-centre. We are committed to fair information practices and the protection of privacy. This Privacy Policy is only applicable to our site, and not to any other websites that you may be able to access from our site, including our partner’s sites, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. Your use of the site is governed by this Privacy Policy and the Terms of Use.

1. Data Collected

During the course of your our services, we may collect following information
  • Traffic Data: Following categories of information is tracked and captured when you visit our Website: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Website; (4) types of web browsers used to access the Website; (5) referring source which may have sent you to the Website; and (6) other information associated with the interaction of your browser and the Website. This information is used for the statistical reasons and not stored with your personal information.
  • Personal Information: In order for you to use certain such as booking an appointment or Token, we require you to register, which contains your personal information such as your e-mail address, phone number, name, date of birth, address, health history. We share this information with the healthcare provider to help the carer maintain a history against the patient profile that helps in the future diagnosis and treatment of the patient’s health concerns.
  • Medical Data: Such as your reason for visit, your date of visit, and other medical information you choose to share with us. We share this information with the healthcare provider to help in the diagnosis and treatment of the health issue.
  • Transactional data: Healthcare provider search, appointments, number of visits, diagnosis, prescription, Medicine details, Physical fitness detail, Diagnostic details. We use this information to help you and the medical practitioners to get a better service.
  • Cookie data: A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information. At your option, expense and responsibility, you may block cookies or delete cookies from your hard drive. However, by disabling cookies, you may not have access to the entire set of features of the site. We use this information to give you a personalized experience of the site.
  • Web Analytics: We may use third party web analytics services such as mouse clicks, mouse movements, scrolling activity as well as any text that you type into the Website. These analytics services do not collect Personal Information that you do not voluntarily enter into the site. We use this information to enhance the user experience.

2. Use of Your Information

We use your Contact Data primarily to contact you when necessary, including to remind you of upcoming or follow-up appointments. In certain cases we may use your contact data to send you information about any new or relevant Services. We may use your Demographic Data, your Traffic Data, or your Medical Data to customize and tailor your experience on the site, and for usage of medical service through your chosen healthcare provider. You agree that JIGOG may use Personal Information to allow your doctors to make appointments with other doctors on your behalf through the Services.

3. Confidentiality and Security

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is necessary to: (1) comply with a court order or other legal process; (2) protect the rights, property or safety of JIGOG or another party; (3) enforce our Terms of Use; or (4) respond to claims that any posting or other content violates the rights of third-parties.

4. Healthcare Provider

Doctors and other healthcare providers, their employees, and their agents should be particularly aware of their obligations of patient confidentiality. JIGOG does not have, and will not accept, any obligations of confidentiality with respect to any communications other than those expressly stated in this Privacy Policy and Terms of Use.

5. Public Information

Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

6. Updates and Changes to Privacy Policy

We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. If we do, then we will notify you here, as well as by posting a notice on our Website and/or by e-mailing you, along with a description of any changes (material or otherwise) and, where appropriate, a link to the modified policy so that you can review it. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

7. Contacts

If you have any comments, concerns or questions about this Privacy Policy, please contact us at info@JIGOG.com.